T E R M S  &  C O N D I T I O N S

ALL PRICES ARE CORRECT AS OF 2020 AND ARE INCLUSIVE OF VAT. 

 

A 50% NON REFUNDABLE DEPOSIT IS REQUIRED TO SECURE YOUR DATE. 

THE REMAINING BALANCE IS DUE ONCE ALL WORK IS COMPLETE AND BEFORE ANYTHING IS DELIVERED OR COLLECTED. 

IF YOU HAVE BEEN ASKED TO PAY IN FULL, THIS IS NON REFUNDABLE. 

YOUR DATE WILL NOT BE SECURE UNTIL THIS PAYMENT IS MADE. 

BY PAYING THE DEPOSIT, YOU ARE AGREEING TO THE TERMS LISTED HERE AND DETAILED IN YOUR INVOICE. 

 

IF YOU DECIDE TO CANCEL THE ORDER PRIOR TO ANY WORK COMMENCING, YOU ARE AGREEING TO FORFEIT THIS DEPOSIT. 

IF YOU DECIDE TO CANCEL THE ORDER ONCE WORK HAS COMMENCED THERE WILL BE NO REFUND WHATSOEVER. 

WORK CAN COMMENCE AT ANY TIME AFTER THE DEPOSIT IS PAID. 

 

ANY REFUNDS GIVEN WILL ONLY BE RETURNED TO THE CARD USED TO PAY. 

 

ADDITIONS CAN BE MADE UP TO TWO WEEKS PRIOR TO DELIVERY/COLLECTION (SUBJECT TO AVAILABILITY). THESE WILL BE BILLED IN FULL. THERE IS NO REFUND ON ADDITIONAL ITEMS. 

 

I HAVE MANY COUPLES REQUESTING THE SAME DATES AND IT IS ON A FIRST COME FIRST SERVE BASIS. 

EVEN IF QUOTES HAVE BEEN SENT OUT AND EMAILS HAVE BEEN EXCHANGED. 

MATERIALS WILL ALSO NOT BE ORDERED NOR WILL ANY WORK COMMENCE UNTIL THE DEPOSIT IS PAID. 

 

BANK TRANSFERS ARE PREFERABLE BUT OTHER FORMS OF PAYMENT CAN BE DISCUSSED. 

ALL CHARGES WILL BE MADE VIA INVOICE. 

ALL PAYMENTS MUST BE PAID WITHIN 30 DAYS OF INVOICING. 

IF THERE ARE ANY ADJUSTMENTS TO YOUR FINAL ORDER, THESE WILL BE ADDED TO THE FINAL INVOICE. IF YOUR NUMBERS CHANGE AND I HAVE ALREADY ORDERED SUPPLIES THEN YOU MAY BE SUBJECT TO EXTRA COSTS FOR GETTING THE EXTRA MATERIALS ORDERED IN, INCLUDING RUSH DELIVERY CHARGES.

 

IT IS YOUR RESPONSIBILITY TO PROVIDE YOUR GUEST LISTS AND ALL ON THE DAY DETAILS BY THE DEADLINE GIVEN TO YOU (5 WEEKS BEFORE YOUR DELIVERY/PICK UP DATE). 

ANY BIG CHANGES OR DETAILS PROVIDED LATE MAY INCUR A RUSH CHARGE AND MIGHT ALTER THE DELIVERY DATE.

 

PLEASE TRIPE CHECK ALL SPELLING ON YOUR WORDING AND GUEST LISTS WHEN THEY ARE SENT TO ME.

I AM NOT LIABLE FOR SPELLING MISTAKES OR GRAMMAR ERRORS. IF WORK HAS COMMENCED AND A MISTAKE IS NOTICED BY ME OR YOU THEN YOU WILL BE LIABLE TO PAY FOR EXTRA MATERIALS IF IT CANNOT BE AMENDED. 

ALL GUEST LISTS MUST BE SENT IN A PDF FORMAT OR WORD FORMAT. THEY GUEST LIST MUST COME FULLY LAID OUT, INCLUDING INITIALS FOR EACH GUEST (IF HAVING INITIALS).

 

IF I AM HANDWRITING ITEMS FOR YOU WHERE YOU ARE SUPPLYING THE MATERIALS, BE IT PLACE SETTINGS OR ENVELOPES THEN I ASK THAT YOU PROVIDE 20% EXTRA MATERIALS. I AM ONLY HUMAN AND UNFORTUNATELY MISTAKES DO HAPPEN.

 

I AM HAPPY TO ACCEPT LAST MINUTE ORDERS DEPENDENT ON HOW BUSY I AM. PLEASE GET IN TOUCH IF YOU NEED SOMETHING QUICKLY. 

 

DUE TO THE NATURE OF CALLIGRAPHY AND THAT EVERY ITEM IS HANDMADE, THERE WILL ALWAYS BE SLIGHT VARIATIONS IN PIECES. 

 

ALL CARE HAS BEEN TAKEN TO SECURE YOUR ITEMS DURING TRANSPORT BUT ONCE WORK HAS BEEN SHIPPED, I CAN NO LONGER TAKE RESPONSIBILITY FOR THE SAFETY OF YOUR ITEMS OR IF THEY ARE DELAYED OR LOST.

ALL LARGE ITEMS ARE SENT SIGNED FOR AND TRACKED. SMALLER ITEMS CAN BE SENT WITHOUT THE NEED FOR SIGNATURES. 

 

BEWILDERLY RETAINS ALL RIGHTS TO ANY ARTWORK AND DESIGN. 

ANY REPRODUCTION OF ARTWORK IS PROHIBITED UNLESS GIVEN WRITTEN PERMISSION FROM BEWILDERLY.  

 

BEWILDERLY RESERVES THE RIGHT TO USE IMAGES AND SAMPLES OF YOUR STATIONERY AND SIGNAGE FOR PORTFOLIO AND MARKETING PURPOSES. THIS INCLUDES PHOTOGRAPHING AND USING THEM ON THIS WEBSITE AND ALL SOCIAL MEDIA PLATFORMS. 

IF YOU DO NOT WANT US TO USE YOUR SAMPLES THEN PLEASE LET US KNOW.